虎航又停飞了-更正!是停飞阿德航段

poppy

（后续报道：在王姐热心+细心的帮助下，我再次查询虎航官网，确认虎航不是全面停航，只是飞阿德航段停航！
新查询的官网截图我放在后面的回帖中。谢谢王姐）

果然是多事之秋啊！
今天早上收到虎航的邮件，我们定的航班11.8的停飞！而且不像以往可以改期，这次我们DO NOTHING ,只能等着退款。
今天上午查虎航网站10月和11月的航班，全部都木有了！！

邮件原文如下：

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Dear                                 登录/注册后可看大图 Tiger Airways has recently announced the outcome of a network review and a decision has been made on your chosen route Your flight booked under reservation X5FCER, has been cancelled. We do apologise for any disruption caused to your travel plans. As a valued customer, we are committed to doing what we can to minimise any inconvenience and to assist you to make alternate travel arrangements if you wish to. We have endeavoured to communicate this information to you as soon as possible. We will endeavour to process a full refund for your flight(s) to the original form of payment within 20 working days.  If you booked via a third party or travel agent, your refund may be processed through them. The below passengers travelling in your party must also be advised as soon as possible XXX XXX XXX At this stage, aside from acknowledging this notification, NO further action is required from you. We will be processing a refund directly to you and your patience is appreciated. Kindly acknowledge this notification by clicking on the link below. CLICK HERE TO ACKNOWLEDGE WHAT DO YOU NEED TO DO NOW? Nothing at all. In order for us to operate a low cost business model, our standard response time is generally around six ? eight weeks, however in recognition of the disruption caused, we are committed to ?fast tracking? your refund as soon as possible. Note: Our booking system processes the flights and other additional options you may have purchased (such as checked baggage for example) at different times.  As a result, if you check your booking on our website before the process is complete, you may only see a partial refund relating to your air fare only.  Please be assured that you will receive a FULL refund in one payment back to the original form of payment in due course. Once again we do apologise and hope to see you on board again in the future. Yours faithfully Reservations Team Tiger Airways Please do not reply to this email. It is an automated system and will not reach us.

接下来我们就有事可做了：找其他飞澳洲国内的航空公司，或者改变国内+澳洲原行程安排。

不是我不明白，这世界变化快。得跟上变化的脚步啊！呵呵！

[ 本帖最后由 poppy 于 27-9-2011 11:52 编辑 ]

poppy

原帖由 我的霍巴特 于 22-9-2011 16:55 发表

                               
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习惯了就好。。

是习惯自己遇上停飞，还是习惯看到别人遇上停飞？嘿嘿

poppy

原帖由 sucewang 于 22-9-2011 22:24 发表

                               
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今天还接到虎航的邮件，澳洲内地的航班机票特价呢！

这是我刚刚在虎航网站查询的结果。无航班信息！

poppy

看见王姐帮忙贴的虎航9月22日的促销，我就觉得有疑问了。
虎航是9月21日给我发的航班取消的邮件，没有理由9月22日就又开始促销啊？
带着疑问，我再次查询虎航官网，原来虎航不是全面停航，只是飞阿德航段停航！

同学们请看下面我的查询结果：11月7日
墨尔本 飞 帕斯 有航班
墨尔本 飞 阿德 无航班

poppy

看见王姐帮忙贴的虎航9月22日的促销，我就觉得有疑问了。
虎航是9月21日给我发的航班取消的邮件，没有理由9月22日就又开始促销啊？
带着疑问，我再次查询虎航官网，原来虎航不是全面停航，只是飞阿德航段停航！

同学们请看下面我的查询结果：11月7日
墨尔本 飞 帕斯 有航班
墨尔本 飞 阿德 无航班