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我在线给移民局的投诉中一顿臭骂，之后收到的回复。。。。。。
Dear Client,
Thank you for your email in relation to your visa application under Australia's General Skilled Migration program.
If you are unhappy with a service that we provide or fund, we want to know. Your compliments and complaints provide us with information to help improve the quality of our services.
Our Compliments and Complaints Policy ensures that we process all compliments, complaints and suggestions in a consistent way and that we address them appropriately.
Note: The policy is not intended to cover decisions on applications, whether reviewable or non-reviewable, including decisions where an external review or appeal mechanism already exists.
How can I make a compliment, complaint or suggestion?
You can provide feedback about any aspect of the services provided or funded by the department.
You can provide a compliment, complaint or suggestion to us in the following ways.
Use the department's feedback form.
See: Feedback ? About our Service </contacts/forms/services/services-form.htm>
Telephone the Global Feedback Unit during business hours.
Telephone: 133 177
Write to:
The Manager
Global Feedback Unit
GPO Box 241
Melbourne Victoria 3001
AUSTRALIA
Complete the tear-off feedback form attached to the Compliments and Complaints brochure.
Contact us directly at your nearest immigration office.
Yours sincerely,
Chris J
General Skilled Migration
Department of Immigration and Citizenship |
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发表于 15-3-2010 20:28:35
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