Our State and Territory Offices and call centres will be closed for the Christmas holiday period from close of business Thursday 24 December 2009 and will re-open Wednesday 30 December 2009. We will also be closed on Friday 1 January 2010 for the New Year’s Day holiday.Our offices and call centres will be open for business on 30 and 31 December 2009.
During this time we aim to continue to process applications and respond to enquiries in line with our existing service standards.
If you have applied online you can use your Transaction Reference Number (TRN) to check the status of your application at any time.