You could say, if i do not know how to support the system - know the system how to work, how can i deliver the system to the business and support team? Or just continues to deliver (the shit, in fact it always happens in this industry)?
语言能力还是很重要的。一般公司都注重沟通能力。一上来几句话说得清楚,让对方放心,就能让对方能把重点放到专业问题上。专业方面当然是我们的强项,注意力一转到这边来,就对我们有利了。我申请的这些公司,都是属于不古板的,比较开放型的,culture方面,不太注重传统的级别观念。所以最好能做到跟对方能开上几个玩笑。把气氛搞好,也让对方觉得是同一类人,cultural fit没问题。记得有一次,是对方言语中流露出对php的鄙视,那我当然就要拿php来开上个玩笑了。这个我最拿手了,因为我们平常跟同事聊天就爱跟web team里面的人开php的玩笑。随便来一句,maybe we could use php for this, you know. 就能让对方感觉是一路人。