帮帮忙,哪个高手给看看简历啊,就要过去了,先做好准备

zzy123

Personal Information:

Professional Summary:l
More than 10 years of experiences as a Support Engineer

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Excellent interpersonal and communication skills

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Teamwork spirit, strong problem-solving skills, excellent time/priority management and be able to work under pressure

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Creative and have good self-study ability and manipulative ability.

Professional Skills:

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More than 3 years of experience in operation & maintaining of Unix , Solaris and Informix database.

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2 years experience of Lan & Wan development and installation(using Cisco network products) .

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Configuration of firewall rules experience.

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More than 3 years of experience in installation, operation and maintaining of Windows server 2003.

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Operation of Lotus Notes server.

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4 years of anti-virus experience

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Familiar with Oracle and SQLServer operation and installation.

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2 years experience of configuration and operation of AD(Active Directory).

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Familiar with Delhpi, VC++, ASP.

OBJECTIVES:

I’m looking for a challenging position of
Support Engineer.

Professional Experience:

1999-2008
Industrial and Commercial Bank of China, XXX Branch


ICBC is the biggest bank in China. In XXX branch, it has more than 80 subbranches and about 2000 employees. It has more than 2000 electronic equipments (PCs, servers, routers, switches, printers, windows terminals, etc.).

1996-1999
Support Engineer, Data Centre
Responsibilities

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Played a key role of support team in Data Centre, shared knowledge with team members

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Identified the hardware , network and software needed to provide solutions to problems. The Data Centre included Sun minicomputer system, Cisco & 3Com routers, Hp Servers, etc. The software environment included Solaris system, Windows NT systrem, Sco Unix system , Lotus notes, Informix database, Sql server database and Oracle database.

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Liaised with vendors , programmers and users

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Connected users to networks and provided initial training in facilities and applications

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Ensured users’ efficient and effective utilisation of applications and equipment, by providing personal tuition, developing guidelines for product use, providing self-help instructions and diagnostics

2000- 2008
Support Engineer, IT department

Responsibilities

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Played a key role of support team in IT department, shared knowledge with team members

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Maintenance of the AD servers and SMS servers.

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Maintenance of anti-virus servers.

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Maintenance of Oracle database.

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Maintenance of transaction servers.

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Maintenance of the Cisco network and firewall

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Provided technical support to over 80 branches.

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Liaised with vendors , programmers and users

SIGNIFICANT ACHIEVEMENTS
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Kept a network of 38 servers and over 900 desktops well performing
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Developed a program to automatically produce a user configuration file of AD system according to the basal information of over 1500 users. Decreased user configuration time by 70%.
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Successfully developed a program to automatically disconnect the network connections of the client computers which were infected by virus according to the report of the virus protection servers. It can almost stop the spread of virus immediately.
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Played a key role of the support team which maintained the whole network services in XXX with zero working-hours downtime.
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Reinstalled the Solaris system on a sun server remotely, decreased the time of resuming the bank transaction greatly and solved the matter of great urgency. Because the vendor could not come in a short time and the server did not have a CD-ROM drive.
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Designed and implemented a new network topology, it used 1 server to build several dialing connections for many different users. It enhanced greatly the network security of the bank by preventing users from connecting to the external network without permission, and provided convenience for users who had no modems to connect to the external network.
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Cooperate with other members (about 20 members in my department) very well, and often have creative ideas of improving work.
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Most of my knowledge comes from self-study and experience.
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Delivered high-quality technical support to users with excellent feedbacks


FURTHER TRAININGS
2007 Microsoft Certified System Engineer (MCSE2003)
2006 Configuration and Usage of HP High-speed Laser Printer
2005 System Security Protection
2004 Cisco Certified Network Associate (CCNA)
2000 VC++
1999 Delphi, ASP
1998 Informix database

COMPUTER SKILLS

Software Support	Network Support	Hardware Support	Programming
Windows Server 2003, Windows 2000 server, Sco unix, MSOFFICE, Active directory , IIS , MSSQL , Oracle, Officescan, Lotus Notes, Informaix, DHCP, DNS,	Cable, VLAN, IP Address, Route table ACL, anti-ARP, Modem	CPU , RAM , main board , hard disk , Video card, Printer , Wireless, LAN adapter , SOHU Router	Visual C++, Delphi, Dos Script VB Script, ASP, Html,

EDUCATION
1991-1995
XXXXX
Major: Computer Software
Degree: Bachelor of Engineering
INTERESTS
Image editing (Photoshop, 3d Max), Movie, Music, Soccer, Chinese Boxing

REFEREESAvailable upon request

zzy123

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