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Quality Issues within 6 months use, November 4, 2011
Quality Issues within 6 months use, November 4, 2011
By
s pak - See all my reviews
This review is from: Zojirushi NP-HTC18 Induction Heating 10-Cup (Uncooked) Pressure Rice Cooker and Warmer (Kitchen)
This is a long term user review....
In the first 6 months of use, it made some very good rice and even stored the rice for up to 3 days fresh---no drying or yellowing. HOWEVER, after the initial 6mths of use, we have noticed faster yellowing of the rice within 24 hours. Yes, we have used the extended warm feature, but no difference. I believe it is due to the rubber seal/gasket of the underside lid wearing down. I recall in the beginning, the lid would pressure seal when you closed it. NOW, since the rubber seal has worn down, no more pressure seal when you close, and I believe this is what is causing degraded cooking issues (moisture loss) and faster yellow of the rice. I called Zojirushi customer service (rude by the way), and they were unwilling to replace the worn down lid ($35) part under warranty. My friend also bought this $400 unit under my recommendation, and after about 6mths, she is having the exact same issues. I would like to hear follow up reviews from all the 5 stars folks. I give it 5 stars for first 6mth, and 1 star now that it is good as a cheapy $50 unit after 6 months. Frankly, not worth the money. |
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楼主: noirot
楼主
发表于 28-3-2012 16:56:44
发表于 28-3-2012 19:25:22
发表于 29-3-2012 13:29:55
