Customer: Good morning.
Assistant: Good morning. Can I help you?
Customer: Yes. I'd like to return this dress.
I bought it here yesterday and it's
coming apart just here.
Assistant: Ooh, yes, I see. Have you got the
docket?
Customer: Yes. But I don't want to exchange it.
I think I'd Ìike my money back.
Assistant: Okay. I'll just do a refund for you.
或许是这个例子里边的语境设置的有点问题吧
Assistant: Ooh, yes, I see. Have you got the
docket?
Customer: Yes. But I don't want to exchange it.
I think I'd Ìike my money back.
给我一个误导是说这个docket跟换货有关系,但是跟退钱没关系。