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帮朋友发一个招聘,大型计算机公司,办公地点在北悉尼,Level2的支持工程师,必须流利日语,英文的要求一般,有合适的筒子短消息我吧。
合适的简历我会直接转给我朋友,他会是你的面试官和未来的经理。
老规矩,如果能拿到面试,就请我一杯咖啡......有两个月没混到咖啡请了........
L2 Support Engineer
Assist users through phone and email support. Troubleshoot complex product usage and installation problems. Reproduce customer issues and escalate to development, as needed. Identify potential product defects and create test cases to reproduce the issues. Document product problems and usage questions through the creation of technotes.
Japanese: Fluent (business level)
English: Intermediate
At least 2 years experience in passion for customer care and customer satisfaction. Previous experience in a customer facing support role is required; preferably in a support role.
At least 2 years experience in strong communication skills, strong planning and organizational skills
At least 2 years experience in independent, proactive, and an excellent team player
At least 2 years experience in a successful track record in developing and managing customer relationships
At least 2 years experience in knowledge of Java, C#, C/C++, or other high level programming languages
At least 2 years experience in knowledge of Windows and Linux operating systems
Basic knowledge of HTTP Requests/Responses
Basic knowledge in Knowledge of DBMS, such as Oracle or IBM solidDB
Basic knowledge in .NET, Eclipse, and Jazz knowledge |