标题: Assistant to Director and Customer Relations officer [打印本页] 作者: maximum2016 时间: 25-7-2017 16:54
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Working as a switched on Sales Secretary supporting the Directors and Sales Agents
Duties
Include but not limited to:
• Maintaining current list of recent sales
• Handling correspondences with Vendors and Buyers
• Excellent writing skills in English
• Take minutes in the Sales Meeting and amend the Stocklist
• Preparing Exclusive Sales Authorities and General Sales Authorities
• Any other adhoc requests from the Directors and Team
Key selection criteria for this position:
• Real Estate qualifications and experience - Agents Representative Certificate.
• Successful administration experience - minimum 1 years in Real Estate.
• Excellent organisational and administrative skills - particularly time management and the ability to prioritise.
• Excellent communication skills including the development and presentation of high quality and accurate reports.
• Knowledge and experience with relevant Acts
• Demonstrated capacity to develop and refine excellent systems and procedures.
• Exceptional problem-solving skills.
• High level of personal presentation.
• A team player with proven ability to work unsupervised and with initiative to meet set timeliness and deadlines.
Personal Attributes and Qualities:
• Exceptional people management skills with a customer service focus.
• Highly organised with a focus on time management and ability to prioritise.
• Manages expectations.
• Excellent negotiation and dispute/conflict resolution skills.
• Knowledge and experience in Real Estate.
• Excellent telephone manner and technique.
• Adheres to systems with attention to detail.
• Operates well under pressure.
• A team player.
• Excellent verbal, written and listening communication skills.
• Systems focused.
• Takes personal pride in appearance.
• Must have min of 1 year working in the real estate industry.
• Must be fast paced, strong attention to detail, have high level of English written skills including spelling, be competent, able to multi-task, follow instruction and provide updated feedback, know how to prioritise.
• Able to work autonomously, be friendly, positive, can do will do attitude and good sense of humour and outgoing.
Key Job Functions:
• Managing, developing and sustaining excellent customer relationships.
• To ensure clients receive a level of service above their expectations.
• Managing and overseeing any projects as they arise
• Providing full and professional personal assistance to Director
• Managing and providing timely, accurate and well-constructed reports as required within the position.
• Overseeing the production and distribution of the company newsletter with external providers.
• Assisting with the planning and coordinating of events, conferences, travel and social club activities.
• Liaising with service providers as required.
• Secretary for Listing Panel.
• Manage and maintain uniform process and ordering.
• Manage the sales prepaid advertising and outstanding advertising reporting and collection.
• Providing outstanding service and fully complying with company customer service standards.
• Developing, managing and maintaining accurate reporting systems and procedures as required.
If you think that is you, please send your CV to the email address at accountsright@163.com